Here are some of the projects that I am most proud of
Another Dashboard?
Evaluative research study to baseline field reporting and evaluate data that is needed in order to streamline data hydration
Client: Employbridge Operations Team
My Role: UX Research
Timeline: January 2023 - October 2023
Team: UXR Lead (me)
Rematch
Generative research study to better understand current redeployment processes and challenges in the staffing industry as well as feasibility of a new product concept
Client: Employbridge Data Team
My Role: UX Research
Timeline: February 2022 - March 2022
Team: UXR Lead, 1 UX Researcher (me)
USER RESEARCH STUDY
User Research for SundaySky - generative research study to identify and better understand potential users while shaping overall product strategy
Client: HeyKaleb & Co/ SundaySky
My Role: UX Research
Timeline: September 2020 - December 2020
Team: UXR Lead, 1 UX Researcher (me)
STOP THE SPREAD!
User Research for Covid Watch - validate the overall user flows and identify any critical and major usability issues prior to launching
Client: Covid Watch
My Role: UX Research
Timeline: May 2020 - August 2020
Team: UXR Lead, 11 UX Researcher (including me)
Rethinking onboarding
After an increase in drop-off rates in users, I lead a user research that redesigned the onboarding flow and improved the user experience of the dual-sided platform
Client: ADPList
My Role: UX Research Lead/ Product Designer
Timeline: February 2021 - April 2021
Team: Project Manager, Lead UX Researcher, Lead Product Designer
WEBSITE REDESIGN
Redesign the website for “Helping You Community Forum”, a non-profit based in Karonga, Malawi.
Client: UX Rescue/ HYCF
My Role: UX Research, UX Design, Project Manager
Timeline: June 2020 - August 2020
Tools: 4 UX Designers (including me)